Data Quality Specialist

Detroit, Michigan, United States

Data Quality Specialist Job Description

Position Summary:

The Data Quality Specialist, under the direct supervision of the Operations Coordinator, serves a key role in 

assuring that data tasks are supported and implemented for our Diversion and Workforce departments. The 

Data Quality Specialist will provide high-level reporting and tracking, maintain each database by entering 

new and updated participant information into the Juvenile Agency Information System (JAIS), One-Stop 

Management Information System (OSMIS), and the NEON CRM systems, will assume case file compliance, 

and other administrative duties as deemed necessary.

Qualifications:

1. Possess a minimum of a Bachelors Degree and a minimum of two (2) years of work experience

 in data management and reporting.

2. Highly organized, can effectively task manage a fast-paced work environment, has strong communication 

skills, both verbal and written, both analytical and problem solving, and the ability to work with 

confidential documents. 

3. Proficient in MS Word (Google Docs), MS Excel (Google Sheets), as well as experience in working with 

data entry database systems. 

4. A knowledge of operating standard office equipment and a tech savvy skill set is an asset. 

5. Self-starter with a strong attention to detail, thoroughness, and can work independently, as well as part of 

the team.

6. Must provide a negative TB test

7. Must submit a clearance via the Michigan Department of Health and Human Services’ Sex Offender 

Registry.

Supervisor:

Operations Coordinator

Required knowledge, skills and abilities:

1. Experience utilizing OSMIS and components related to DESC compliance

2. Experience utilizing JAIS and components related to CCF compliance

3. Ability to communicate effectively, both written and orally

4. Ability to comprehend treatment plans, progress reports, and community correspondence(s)

5. Ability to communicate professionally with agency administrators, staff, and stakeholders

6. Experience with Microsoft Excel (Google Sheets) and compiling spreadsheets

7. Experience with Microsoft Work (Google Docs) and drafting correspondences

8. Experience with data management and software systems

Performance responsibilities:

1. Prepares and prints application packets for participant registration 

2. Reviews in detail source data for data entry by compiling and sorting information; establishing entry 

priorities

3. Processes customer and account source documents by reviewing data for deficiencies; resolving 

discrepancies by using standard procedures or returning incomplete documents to the team leader for 

resolution

4. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; 

combining data from both systems when account information is incomplete; purging files to eliminate 

duplication of data

5. Maintains data entry requirements by following data program techniques and procedures

6. Enters Activities and Case Notes into OSMIS for general program updates and attendance

7. Conduct bi-weekly audits of JAIS, OSMIS, and case files to review/ensure compliance with DESC and 

United Way contracts

8. Follows up with exited participants to update performance measures

9. Submit summary reports of JAIS, OSMIS, and case file audits to Operations Coordinator

10. Weekly updates of case management caseload roster in google docs

11. Manage and monitor caseload assignments to assure adequate distribution amongst case management 

team

12. Serve as back-up to Administrative Assistant as needed with managing emails, phone calls, and 

voicemails

13. Assist with programming tasks, inclusive of setting up and breaking down of events and classes

14. Participates in all departmental and stakeholder meetings, as needed

15. Participates in all required trainings and organizational events

16. Maintains operations by following policies and procedures; reporting needed changes

17. Maintains customer confidence and protects operations by keeping information confidential

18. Ability to work outside of normal business hours

Salary Requirements:

The hourly wage for the Data Quality Specialist role is between $20-$23 per hour and is dependent 

upon experience.  In this position you are able to work up to 30 hours per week.

Terms of Employment:

The Data Quality Specialist shall be an at-will employee unless otherwise categorized, in writing, by the 

Executive Director of The Yunion. The above job description reflects the general requirements necessary to 

fulfill the principle functions or responsibilities of the job identified and shall not be interpreted as a detailed 

description of all work requirements that may be inherent in the job either at present or in the future. 

Evaluation:

Performance of this job will be evaluated annually in accordance with the provisions in the employee 

handbook.

[ ] I am able to perform the essential functions of this job!

Print Name: __________________________________________ Date: _________

Signature: ___________________________________________ Date: __________

(Signature signifies the job description was reviewed by candidate and/or employee.)

The above statements are intended to describe the general nature and level of work being performed by the 

person assigned to this classification. They are not to be construed as an exhaustive list of all job duties describe the general nature and level of work being performed by the 

person assigned to this classification.